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Cursa Stellaxis

+1 (418) 867-1695 Investment Support Line

Privacy Policy

Last Updated: January 15, 2025
At Cursa Stellaxis, we believe your personal information deserves the same careful attention we give to long-term investment strategies. This policy explains how we handle your data with the transparency and respect you expect from a trusted financial education partner.

Information We Collect

When you engage with our educational programs, we collect information that helps us provide personalized learning experiences. This includes details you provide directly and information gathered through your interactions with our platform.

Personal Information You Provide

  • Contact details including name, email address, and phone number
  • Professional background and investment experience level
  • Learning preferences and educational goals
  • Payment information for course enrollment
  • Communication preferences and feedback

Automatically Collected Data

Our website automatically gathers technical information to improve your learning experience. This includes your IP address, browser type, device information, and how you navigate through our educational content. We use this data to optimize our platform and ensure our resources load quickly and reliably.

How We Use Your Information

Your information serves specific purposes that directly benefit your learning journey. We don't use your data for unrelated marketing or sell it to third parties.

Primary Uses Include

  • Delivering personalized educational content and course materials
  • Tracking your progress through learning modules
  • Sending relevant updates about market insights and new educational resources
  • Processing enrollment and payment transactions
  • Responding to your questions and providing support
  • Improving our teaching methods based on student feedback

Information Sharing and Disclosure

We maintain strict control over your personal information. Your data stays within our educational ecosystem, shared only with trusted service providers who help us deliver our programs.

Limited Third-Party Sharing

We work with payment processors, email service providers, and learning management system vendors. These partners access only the information necessary to perform their specific functions and operate under strict confidentiality agreements.
In rare cases, we may disclose information if required by Canadian law or to protect our rights and the safety of our community. We will notify you of such disclosures when legally permitted.

Your Privacy Rights Under Canadian Law

As a Canadian resident, you have significant control over your personal information. We respect these rights and provide straightforward ways to exercise them.

Access Your Information

Request a complete copy of the personal information we hold about you, including how we've used it and who we've shared it with.

Correct Inaccuracies

Update any incorrect or outdated information in your profile or learning records.

Delete Your Data

Request complete removal of your information, subject to legal retention requirements.

Limit Processing

Restrict how we use your information while maintaining access to essential services.

How to Exercise Your Rights

Contact our privacy team at [email protected] with your specific request. We typically respond within 30 days and may need to verify your identity before processing certain requests. There's no charge for most privacy requests.

Data Security and Protection

We implement multiple layers of security to protect your information, treating your data with the same care we'd want for our own.

Technical Safeguards

  • Industry-standard encryption for all data transmission and storage
  • Regular security audits and vulnerability assessments
  • Secure servers with restricted access controls
  • Multi-factor authentication for administrative accounts
  • Automated backup systems with encrypted storage

Administrative Protections

Our team receives regular privacy training and follows strict protocols for handling personal information. Access to your data is limited to employees who need it to support your learning experience or resolve technical issues.

Data Retention Periods

We keep your information only as long as necessary to provide services or as required by Canadian regulations.
Information Type Retention Period Reason
Student Records 7 years after completion Educational accreditation requirements
Financial Transactions 7 years Tax and accounting obligations
Marketing Communications Until unsubscribe Ongoing educational updates
Website Analytics 26 months Platform optimization
Support Communications 3 years Service improvement and training

International Data Transfers

Your information primarily stays within Canada. When we use international service providers for technical infrastructure, we ensure they meet Canadian privacy standards through contractual safeguards and security certifications.

Transfer Protections

Any international transfers occur only with providers certified under recognized privacy frameworks. We maintain oversight of how your data is handled regardless of its location and can recall it at any time.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your learning experience and understand how students interact with our content.

Types of Cookies We Use

  • Essential cookies for login and course progress tracking
  • Preference cookies to remember your settings and choices
  • Analytics cookies to improve our educational content
  • Marketing cookies for relevant educational recommendations
You can control cookie settings through your browser, though some features may not work properly if you disable essential cookies.

Changes to This Policy

We update this policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through email and prominently displayed on our website at least 30 days before taking effect.
Minor updates for clarity or legal compliance may be implemented immediately. We encourage you to review this policy annually as part of your personal privacy management.

Privacy Questions and Concerns

Our privacy team is available to address any questions about this policy or your data rights.
Phone: +14188671695
Address: 672 Brandenburg Blvd, Waterloo, ON N2T 2V4, Canada
We typically respond to privacy inquiries within 2-3 business days and formal requests within 30 days as required by Canadian privacy legislation.